LiveTime Software, a leading provider of ITIL based Web 2.0 Service Management and Help Desk Software, today announced the general availability of LiveTime Service Manager v5.5 and LiveTime Help Desk v5.5. This release focuses specifically on streamlined request management and the automation of common requests and change management procedures. Most notably, customers can now raise requests … [Read more...]
Microsoft Releases Windows Embedded Point Of Service (WEPOS)2009
At the National Retail Federation (NRF) Annual Convention & Expo, Microsoft Corp. announced the availability of the latest offering from its Windows Embedded Ready product line for key device categories, Windows Embedded POSReady 2009, the next generation of Windows Embedded for Point of Service (POS). Windows Embedded POSReady 2009 is Microsoft’s embedded operating system optimized for … [Read more...]
SAManage Launches IT Asset Management Application for Salesforce
Application provides a one-stop solution for managing IT Assets within Salesforce and integrating with Salesforce Service & Support. SAManage, a leading provider of on-demand (SaaS) IT Management services, today announced the general availability of SAManage IT Asset Management for Salesforce. Built on the Force.com platform, the application allows organizations to manage their computer and … [Read more...]
Many Report Problems with SOA Deployments
According to a recent survey by TecWeb conducted during the third quarter of 2008, all is not well with the state of Service Oriented Architecture (SOA) deployments. Problems with reduced productivity, damaged customer relationships and poor web application performance are the chief complaints. CA, Inc.today announced the results of an independent survey about the state of Service Oriented … [Read more...]
Numara Software Receives 2008 Product of the Year Award
Numara Software, Inc., a leader in service desk management solutions for IT professionals, announced today that Numara FootPrints 9 has received a 2008 Product of the Year Award from Technology Marketing Corporation’s (TMC®) Customer Interaction Solutions magazine (www.cismag.com), the leading publication covering CRM, call centers and teleservices since 1982. Numara FootPrints 9 is the latest … [Read more...]
Project Management Methodology for Teams
Method123 Ltd has announced the release of its new software for project teams. The "Method123 Project Management Methodology" (or MPMM) is a software toolset for organizations that run multiple projects at the same time. These organizations usually need to implement projects in a standard manner, using best practice project processes. MPMM contains such processes to ensure that projects are … [Read more...]
Free Help Desk Software Announced by Web Help Desk
Web Help Desk, a leading cross-platform help desk software solution, today announced the release of a Free Edition of it's web-based incident management software for small business, K-12 institutions, and small government organizations. The Free Edition has no trial period or expiration date, is completely free from ads, and includes one full year of help desk software upgrades. … [Read more...]
Close the Gap With Business Process Framework (eTOM) v8.0
Enterprise customers and service providers can reduce costs and increase the time to market if they close the gap between IT and operations. Business Process Framework (eTOM) Version 8.0 is aimed at helping close that gap. TM Forum announced today Release 8.0 of the Business Process Framework (eTOM). This landmark version incorporates the itSMF's ITIL best practices to address the long-standing … [Read more...]
- « Previous Page
- 1
- 2
- 3
- 4
- 5
- 6
- …
- 9
- Next Page »