IT Managers Inbox

Resources for IT Managers

Sunrise Software’s New Subscription Pricing Model Helps Budget for ITIL

By

Sunrise Software, a leading independent provider of IT Service Management (ITSM) solutions, today announced a new subscription pricing model designed to help organizations budget for ITIL in a tougher economic climate. The offering combines the benefits of on-premise, hosted software and Software as a Service (SaaS) models for Sunrise’s range of ITSM/ITIL software solutions. The introduction of … [Read more...]

Opalis Software Delivers Business Centric IT Initiative

By

In a partnership with Altosoft that enables new levels of real-time process automation analytics, Opalis software had delivered an industry first with its business centric IT initiative. Opalis Software Inc., the independent market leader in IT process automation software, today announced a next generation of process automation analytics that will enable enterprise IT organizations to achieve … [Read more...]

CA Releases Unified Service Desk Solution

By

At CA World 2008 in Las Vegas CA announced the release of CA Service Desk Manager r12. This release unifies seven typically separate products into one to drive greater value for IT. CA has announced the planned release of CA Service Desk Manager r12, which is designed to unify into one product what other vendors sell as separate products, including service desk, change management, configuration … [Read more...]

Numara Launches Numara FootPrints 9 Service Desk Solution

By

Numara Software, Inc., a leading, worldwide provider of practical IT service management software, today announced the release of Numara FootPrints 9, the latest version of its award-winning Numara FootPrints service desk management solution.  Featuring new and expanded support for IT Infrastructure Library (ITIL) version 3 service lifecycle best practices and extensive usability enhancements, … [Read more...]

Web Help Desk Integrates With LANrev Client Management Solution

By

MacsDesign Studio LLC, an industry-pioneering provider of the comprehensive IT help desk software, Web Help Desk, today announced integration with LANrev Client Manager, a leading cross-platform client and patch management software suite. The new integration delivers scheduled imports of asset discovery data from LANrev to the Web Help Desk back-end database and instant access to the LANrev … [Read more...]

SAManage Low Cost SaaS IT Asset Management Solution

By

SAManage, a leading provider of on-demand IT Management solutions, announced today that over one million assets are now managed through the company's SaaS IT Asset Management platform. Companies in 56 countries around the world are using the SAManage on-demand service to manage their PC and software assets. Over 50,000 different software titles from over 7,000 manufacturers are tracked and … [Read more...]

eProcess ITSM Process Design Solution

By

eProcess contains a comprehensive library of ITIL based process templates to select from. These are extremely detailed templates that support process design and implementation including detailed tool and data specifications. Available as an on-demand service, eProcess is Consulting-Portal’s approach to accelerating Process Design Implementation. This on-demand process modeling tool leverages a … [Read more...]

Point of Business 21 Certified in All 14 ITIL v3 Processes

By

Pink Elephant has certified Wendia's Point of Business 21 in all 14 ITIL version 3 processes. Wendia North America, the newest division of Wendia AG International, a leading provider of best-in-class ITIL Service Management Solutions, today announced that its Point of Business 21 has passed the PinkVERIFY™ assessment and as such, the tool has been officially certified as ITIL compatible by Pink … [Read more...]

IT Managers Inbox Runs On The Magazine Theme