As a manager one of the best tools you can use is a to-do list. A list of any task, objectives and goals you need to prioritize and complete. They help keep your management tasks organized and on track. Humans are visual creatures so it is not surprising that we use so many visual tools to communicate with. One of the best visual tools in your office is a dry erase whiteboard. Since it is large … [Read more...]
How To Manage Topic Specific Paperwork
As managers we must deal with a lot of paperwork and information from a variety of sources. Without a good information management system you can have a hard time finding something when you need it. The system detailed here will take all the data on a specific subject and put it in one easy to reach and portable place. Project meetings, staff meetings, vendor meetings. Think of all the meetings … [Read more...]
Get Things Done With Smarter To-Do Lists
To-do lists, task list, don’t forget lists. We all use lists of some type to remind us and organize our tasks. Learning how to create and better use these lists will make them more usable to us and more efficient to create. Gina Trapani author and founding editor of Lifehacker wrote an excellent article for Fast Company. Work Smart: How to Write a To-Do List first shows you the differences … [Read more...]
How To Read Paid Content For Free
There are several news sites that now offer content only to paid subscribers. The Wall Street Journal is an example. If you are not a subscriber you can only read a preview of the content. To read the full article you must subscribe to the site. Fortunately there is a way around this so you can read full articles. This comes by way of the Google First Click Free program. If you use a site a lot … [Read more...]
Standardized Resolutions Improve Incident Management
Most help desk software has a box where the resolution to an incident is placed. This tells the person who is going to resolve the problem exactly how it should be resolved. Leaving it up to each individual to use their own language and terms to describe the resolution can lead to errors and delays. Using standardized resolutions will make your resolutions more accurate, reduce confusion over … [Read more...]
How To Work Under Pressure
In the IT world working under pressure is a daily event. Knowing the steps to take when faced with an issue can lessen the stress of working under pressure. Deadlines, project changes, unforeseen obstacles, critical outages are only a few of the stressful issues that can arise in the IT world. We face these circumstances often and can feel a great deal of pressure to get them taken care … [Read more...]
SaaS Fail? Many IT Customers Not Enthusiastic About SaaS
According to a recent survey many IT users in the U.S. and U.K. are “underwhelmed” with SaaS. Software as a Service (SaaS) has gained in popularity as IT looks to cut costs, however it seems a lot of customers are not yet fully satisfied with the results. The Gartner survey of users and prospective users of SaaS solutions indicates that while the SaaS model is more widely accepted now 58 … [Read more...]
Companies Look to Strategic Document Outsourcing to Cut Costs
As companies look for ways to cut expenses and capital costs during the economic downturn, interest in strategic document outsourcing has grown, according to Gartner, Inc. However, organizations must ensure that outsourcing print and electronic document publishing improves customer communications without sacrificing quality, efficiency and confidentiality. Strategic document outsourcing is the … [Read more...]
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