IT Management, Project Management, Security Management, IT Tools, Career, Best Practices
If you are an IT manager looking to boost your career consider adding project management skills. A lot of what IT does is project oriented. Having the knowledge and the skills to manage a small project or at least be knowledgeable of project management are very beneficial to an IT manager.
Most project managers are [...]
Steve Jobs is known for giving presentations that keep his audience engaged. He has a natural talent for public speaking and he has honed it to an art form. Some would say it is nothing more than a salesman’s pitch, but are not a lot of presentations just that?
While we may not have the gift [...]
Leaders are only as successful as the people who report to them. This is why it is important to develop your reports to be the best that they can be. Not only does their success directly reflect well on you but you strengthen your team to meet new challenges.
Coaching is not just a tool for [...]
IT continues to grow and expand with new technologies to meet the needs of the business. New skills and an expanded knowledge in existing skills will be needed to drive IT in 2010 and beyond. For those looking to keep their skill sets fresh it is a good idea to learn what skills are in [...]
Being able to staff critical positions is important to maintaining an IT departments level of service. Vacations, sick days, family emergencies and medical leaves are but a few of the normal threats to staffing critical positions.
How are these normal absences a threat to an IT department? In the same manner that retirements are a [...]
A career development plan is an important part of being able to advance your career, increase your salary and become a more valuable asset to your company. You may not need a MBA, but education is important as is professional development, management development and leadership development.
IT jobs and careers in the IT industry increasingly [...]
Successful IT Service Management (ITSM) depends on developing and implementing a good training and strategy plan. Providing ITIL and other related training ensures that all IT employees have a common language, knowledge and skills.
Pink Elephant has a guide, “Developing an ITSM Training Strategy and Plan” available for download in PDF file format. The 22 [...]
Configuresoft, Inc., a leading provider of enterprise server configuration management solutions, today announced that Configuresoft Director of Corporate Strategy and recognized expert in IT configuration and systems architecture George Gerchow, ITIL, CISSP, CCNA, MCPS, SCP, has authored an intensive, accelerated course in ITIL for security management for the highly-regarded SANS (SysAdmin, Audit, Network, Security) Institute.
The [...]
Service-now.com, the pioneer of modern SaaS for IT service management, today announced the addition of free Service-now.com admin training and a free ITIL v2 to v3 bridge course included with Knowledge09 conference registration. Knowledge09, the third annual Service-now.com user conference, is back in San Diego, May 4-7, 2009.
Knowledge09 has created a community of professionals [...]
While information security remains a top priority for eight in ten IT professionals surveyed, many companies seem to be underestimating one of the most significant IT security threats – end user error. According to CompTIA’s 7th Annual Trends in Information Security survey, human error is the primary cause of the most severe security breaches, [...]