According to a recent survey many IT users in the U.S. and U.K. are “underwhelmed” with SaaS. Software as a Service (SaaS) has gained in popularity as IT looks to cut costs, however it seems a lot of customers are not yet fully satisfied with the results. The Gartner survey of users and prospective users of SaaS solutions indicates that while the SaaS model is more widely accepted now 58 … [Read more...]
Zephyr v2.5 Software Test Management for the Enterprise
Software quality assurance (QA) ensures that quality software is produced, delivered on time and within budget requirements. Software must meet or exceed the expectations of the end use and be maintainable. The best way to ensure your department is producing quality software is end-to-end management of the testing lifecycle. A comprehensive test management system gives you the tools to manage … [Read more...]
Service-Now Wins 2009 Service Desk Institute Award
Service-now.com, the pioneer of modern SaaS for IT service automation, today announced it has been named the winner of the Service Desk Institute 2009 IT Service & Support Technology Supplier of the Year award. For the first time ever, SDI surveyed end users to determine the IT service management market’s favorite vendors. Service-now.com and three other vendors were selected as finalists … [Read more...]
LiveTime releases 64 bit ITIL Service Management Virtual Appliance
ITIL Service Management and Help Desk Virtual appliance now supports VMware, Virtual Box and XenServer 5.0 and the Open Virtualization Format (OVF). LiveTime Software, a leading provider of ITIL based Web 2.0 Service Management and Help Desk Software, today released version 5.5 of its highly integrated virtual appliance. The latest version of LiveTime's JeOS (Just Enough Operating System) … [Read more...]
Cisco Expands Security Services Into the Cloud
Cisco today announced new additions to its portfolio that bolster the network security infrastructure and the delivery of cloud security services, thereby enabling businesses to collaborate with greater confidence even as their workforce and partners become increasingly mobile and interactive. Today's announcement, being made at the RSA Conference in San Francisco, comes at a time when … [Read more...]
Web Help Desk Announces Affordable SaaS and On-Premise Lite Editions
For nearly a decade before the buzzwords "SaaS" and "Cloud Computing" entered the mainstream, Web Help Desk has provided the service desk industry with its award winning hosted help desk software. Today, Web Help Desk announced an affordable Lite Edition for small to medium businesses, K-12 schools, collegiate departments and governmental agencies. This new Lite Edition is available as both a … [Read more...]
Appian Enhances Appian Anywhere BPM Software-as-a-Service Offering
Appian, an innovative global provider of business process management (BPM) technology, has announced expanded offerings for the industry-leading Appian Anywhere BPM Platform-as-a-Service, including free 30-day trials. Using the Appian BPM platform, business users can quickly model and run process improvements via a low-cost Software-as-a-Service (SaaS) subscription, and can now choose from … [Read more...]
Innovative SaaS solution helps VARs deliver cloud-based IT Asset Management to Small and Medium Businesses (SMB)
SAManage, a leading provider of on-demand (SaaS) IT Management services, today announced the launch of the SAManage Partner Program in North America, Europe and Asia. The Partner Program enables value-added resellers (VARs), solution providers, and system integrators to help customers manage their IT Assets more effectively and optimize software licensing costs by using the SAManage SaaS … [Read more...]