In a recent report from Forrester Research 69 percent of IT leaders surveyed reported they had not implemented any enterprise wide power management initiatives. Despite the cries to “Green IT” it appears most IT departments still do not get it. One area that IT can reduce energy costs is with PCs. The US Environmental Protection Agency reports that a PC left on overnight is wasting between $25 … [Read more...]
LiveTime releases 64 bit ITIL Service Management Virtual Appliance
ITIL Service Management and Help Desk Virtual appliance now supports VMware, Virtual Box and XenServer 5.0 and the Open Virtualization Format (OVF). LiveTime Software, a leading provider of ITIL based Web 2.0 Service Management and Help Desk Software, today released version 5.5 of its highly integrated virtual appliance. The latest version of LiveTime's JeOS (Just Enough Operating System) … [Read more...]
BMC Software Awarded First Official ITIL Software Certification
In a significant move that will bolster a strong standards-based approach to IT management, BMC Software has been awarded the first “ITIL Process Compliant” certification and trademark, achieving this important milestone ahead of any of its competitors. This certification is the only one of its kind sanctioned by both the United Kingdom’s Office of Government Commerce (OGC) and the APM Group, … [Read more...]
Web Help Desk Announces Affordable SaaS and On-Premise Lite Editions
For nearly a decade before the buzzwords "SaaS" and "Cloud Computing" entered the mainstream, Web Help Desk has provided the service desk industry with its award winning hosted help desk software. Today, Web Help Desk announced an affordable Lite Edition for small to medium businesses, K-12 schools, collegiate departments and governmental agencies. This new Lite Edition is available as both a … [Read more...]
Microsoft Introduces Windows Server 2008 Foundation
Microsoft Corp. has expanded its industry-leading Windows Server family of operating systems with the addition of Windows Server 2008 Foundation. Built for small businesses with 15 or fewer users, Windows Server 2008 Foundation puts the reliability, security and manageability of the Windows Server platform within the reach of all businesses at an affordable price. Windows Server 2008 Foundation … [Read more...]
HP Offers Free Web Security Tool to Help Businesses Guard Against Malicious Hackers
HP today announced HP SWFScan, a free tool to help Flash developers protect their websites against unintended application security vulnerabilities and reduce the risk of hackers accessing sensitive data. As companies modernize their applications to give users a better experience online, they are moving to Web 2.0 technologies, including the Adobe Flash Platform. With Adobe Flash Player … [Read more...]
Persona-based BPM Can Reduce Deployment Time and Costs, and Increase Individual Productivity by 40%
Global 360, a leading provider of Process and Document Management solutions, has announced viewPoint™, the industry’s first Persona-based Business Process Management (BPM) approach for delivering applications that address the needs of each user in the process. To develop its Persona-based BPM approach, Global 360 leveraged extensive field research conducted with user- and interaction-design … [Read more...]
Access BMC Remedy Service Desk From Smartphones
More and more, customers want to use their BlackBerry® smart phones and other mobile devices to manage their enterprise IT services. Their ability to do so, however, has been limited, usually because the key service management applications that guide their work are still tied to their desk. Aeroprise, Inc. and BMC Software have announced a major technology partnership that provides customers a … [Read more...]
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