How To Create a 5S System For Your IT Service Depot

5S System

If you are looking for ways to improve your IT Service Depot the best place to start is with a 5S System. Establishing a 5S System will lay the foundation on which you build a lean quality management system using continuous improvement principles. A 5S System cost very little to start and will yield results [...]

A 5S Office System – Sustaining the 5S Office System

Standardize and Sustain are the fourth and fifth steps in a 5S Office System. These last two steps are about keeping your 5S Office System running smoothly. To do this you must set up standards and reinforce the 5S Office System.
After the first three articles A 5S Office System – Part 1 Planning, A [...]

5 Ways to Improve Your Workspace

Is your desk a mess? Cables running everywhere, papers stacked two feet high, cups, holders and bins  everywhere? A clean and organized workspace will do wonders for your productivity and your state of mind.
This week Lifehacker ran a series of posts on how to “Supercharge Your Workspace”. There were lots of good ideas for improving [...]

The Gemba Walk – A Tool For IT Management and Leadership

A management technique known as “The Gemba Walk” is about getting managers and leadership out of their offices and into the workplace. An Information Technology department by nature is in a constant state of change. For this reason a Gemba walk is a good way for IT managers and leaders to stay in touch with [...]

The Keys to Successful IT Service Management – ITPS

Organizations have become dependent on IT to fulfill their business objectives. This dependency has resulted in the need for IT to deliver quality services that align with the needs of the business. IT services must be of high quality, dependable, consistent and at an acceptable cost.
This is why IT Service Management has become a [...]

Hospitals See Benefits of Lean and Six Sigma

Hospitals across the United States are beginning to embrace lean and Six Sigma business management strategies in attempts to reduce costs and improve productivity, according to a new national benchmarking study by ASQ. The ASQ Hospital Study, to which 77 hospitals responded, is the first study to investigate the implementation of lean and Six [...]