Resources for IT Managers
In a partnership with Altosoft that enables new levels of real-time process automation analytics, Opalis software had delivered an industry first with its business centric IT initiative. Opalis Software Inc., the independent market leader in IT process automation software, today announced a next generation of process automation analytics that will enable enterprise IT organizations to achieve … [Read more...]
In tough economic times IT departments are looking for every way to cut costs while maintaining or even expanding service levels. Digital Fuel details ways to eliminate waste and cut up to 25% off of IT service costs. Digital Fuel today announced relief for enterprises that want to rapidly cut IT costs. At a time when every company is looking to streamline spending, Digital Fuel is leading the … [Read more...]
eProcess contains a comprehensive library of ITIL based process templates to select from. These are extremely detailed templates that support process design and implementation including detailed tool and data specifications. Available as an on-demand service, eProcess is Consulting-Portal’s approach to accelerating Process Design Implementation. This on-demand process modeling tool leverages … [Read more...]
Pink Elephant has certified Wendia's Point of Business 21 in all 14 ITIL version 3 processes. Wendia North America, the newest division of Wendia AG International, a leading provider of best-in-class ITIL Service Management Solutions, today announced that its Point of Business 21 has passed the PinkVERIFY™ assessment and as such, the tool has been officially certified as ITIL compatible by … [Read more...]
iET® Solutions, a leading provider of ITIL based IT Service Management (ITSM) software solutions and services, today announced the release and immediate availability of iET ITSM 5.0 and iET Enterprise Platform 11.0. The newest release features service request fulfillment and service catalog, as well as an enhanced knowledge management application, keeping iET ITSM in line with ITIL V3 best … [Read more...]
Digital Fuel, an IT Service Management solutions company, today announced the industry's first pre-defined IT service portfolio and catalog, providing customers with immediate online access to a dynamic, fully populated catalog built on years of service management expertise and best practices. Built on Digital Fuel's ServiceFlow, the global standard for managing services as a business, the new … [Read more...]
FrontRange Solutions has announced the availability of FrontRange™ IT Service Management (ITSM) Version 6.1. This next-generation software application gives mid sized and enterprise IT and customer service organizations an innovative solution. It features new tools in configuration management for intuitive, unprecedented change management control It improves the customer experience and … [Read more...]
newScale Inc. provider of IT Service Catalog and Service Portfolio Management software solutions, today announced the latest additions to its libraries of pre-built Service Portfolio and Service Catalog templates. Each library contains pre-built service components that can be used "as-is" to get up and running immediately, or configured to suit each organization's unique environment. This … [Read more...]