Resources for IT Managers
iET® Solutions, a leading provider of ITIL based IT Service Management (ITSM) software solutions and services, today announced the release and immediate availability of iET ITSM 5.0 and iET Enterprise Platform 11.0. The newest release features service request fulfillment and service catalog, as well as an enhanced knowledge management application, keeping iET ITSM in line [...]
itSMF USA has announced that it will host the Society for Information Management San Francisco Bay Chapter’s monthly program at its annual Fusion Conference in San Francisco at the Moscone Center on Monday, September 8th, from 4:30 pm to 7:30 pm. The program, with the main theme “Supercharging your Career — Why Both Enterprise Architecture [...]
IT Service Management Forum USA® (itSMF USA®), the nation’s leading association focused on optimizing IT operations for companies and organizations in all industries, today announced that Sharon Taylor, ITIL author and ITSM expert, and CIO guru Charlie Feld have been added to an already impressive list of keynote speakers for itSMF USA® Fusion ‘08. Previously-announced [...]
Digital Fuel, an IT Service Management solutions company, today announced the industry’s first pre-defined IT service portfolio and catalog, providing customers with immediate online access to a dynamic, fully populated catalog built on years of service management expertise and best practices. Built on Digital Fuel’s ServiceFlow, the global standard for managing services as a business, [...]
FrontRange Solutions has announced the availability of FrontRange™ IT Service Management (ITSM) Version 6.1. This next-generation software application gives mid sized and enterprise IT and customer service organizations an innovative solution. It features new tools in configuration management for intuitive, unprecedented change management control It improves the customer experience and provides more robust business process [...]
newScale Inc. provider of IT Service Catalog and Service Portfolio Management software solutions, today announced the latest additions to its libraries of pre-built Service Portfolio and Service Catalog templates. Each library contains pre-built service components that can be used “as-is” to get up and running immediately, or configured to suit each organization’s unique environment. This [...]
Registration has begun for the 13th annual International IT Service Management Conference and Exhibition to be held February 22-25, 2009 at the Bellagio Hotel in Las Vegas, Nevada. The event features a Beatles theme this year, “IT Business Integration: With a Little Help From My Friends”. Early bird pricing specials are available in three rounds. [...]
Managed Objects has introduced myCMDB. A mixture of social networking and Web 2.0 to help business customers get more out of their configuration management databases (CMDB). With more IT departments using ITIL based CMDBs to manage their IT infrastructure, Managed Objects has put a new face on an often complex system. The web based application [...]
Small and mid-sized companies looking to implement ITIL and continuous improvement processes to streamline their IT operations and services have had few options for a single solution suite. Companies such as BMC, HP, IBM and CA offer integrated tools and services, but their price tag is often out of reach of these companies. FrontRange Solutions, [...]
The itSMF USA Fusion 08 Conference will be held September 7-13 at the Moscone Center in San Francisco, CA. The conference and exposition brings together the best minds in the Service Management industry. During the event, industry experts will present key insights on ITSM best practices, innovative new strategies, and real world results. itSMF USA [...]