Resources for IT Managers
As managers we get so busy with our own work we can overlook the needs of our employees. Do you know what makes your employees happy? The best employee performance management program will fall short of your goals if you fail to meet the basic needs of your employees. Why should you care? Employees who [...]
To be a successful manager you must be able to communicate effectively with others. One way to become a better communicator is by being more specific with your message. Do you talk with a team member about an issue but the behavior or problem continues? Do you assign tasks that are not done they way [...]
Management by walking around, sometimes called management by wandering around is the western version of the Japanese Gemba walk. It is Genchi Genbutsu which means “go and see for yourself”. The place you go to is the Gemba, the place where it happens. In this case where the work happens. Read the article The Gemba [...]
Problems with morale in the workplace are more evident now. Employees are worried about the economy and possibly their jobs. Let us assume for this article that economic worries are not the reason for low morale in your workplace. I wrote an article a few months ago called “Tough Times Call For Strong Leadership” that [...]
As managers we often face long-term projects and initiatives that test our metal. Our IT department is near the end of an initiative that has evolved over a seven-year period. It has encompassed many projects, many departments and a lot of my time. Now with less than 10 weeks left until the end of this [...]
As managers we all must deal with employee issues from time to time. You should have an established process for dealing with them. Your goal is to correct the issue and improve the employee. This is not about punishment for an employee. It is about using a system to help the employee return to being [...]
A happy employee is a more productive and content employee. So what makes an employee happy with their job? A good salary, with good benefits and a good work environment only go so far. Employees want job satisfaction, they want to feel like they are a part of something and that their contributions are appreciated. [...]
All managers can agree that many skills are needed to be an effective manager. But what skills are the most important skills that a manager needs to master? To be a more effective manager you should master four skills. Communications, motivation, building trust and leadership are critical skills for every manager. These four skills are [...]
For busy managers time management is essential to getting things done. Time management is about controlling your most valuable resource, your time. Time management is a process and just like any process you can improve it. As I mentioned in the post Management Tools – Time and Problem Management Simplified I am a big fan [...]