Resources for IT Managers
More and more, customers want to use their BlackBerry® smart phones and other mobile devices to manage their enterprise IT services. Their ability to do so, however, has been limited, usually because the key service management applications that guide their work are still tied to their desk. Aeroprise, Inc. and BMC Software have announced a major technology partnership that provides customers a … [Read more...]
Since many companies elected not to implement Windows Vista there is a lot of interest in what the new Windows 7 OS will offer enterprise users. A several post has been written on the Windows for Your Business blog to try and get corporate users excited about Windows 7. Though time will tell it seems Microsoft has learned from their poor acceptance of Microsoft Vista by business users. You can … [Read more...]
Digital Fuel, the leader in IT Service Management (ITSM) solutions, is proud to announce today that its IT Cost Management software product, ServiceFlow, has been named winner of the 2009 Pink Elephant “Innovation of the Year” award at the 13th Annual International IT Service Management Conference & Exhibition. The award recognizes the single product or service from the IT Service … [Read more...]
Aldon, the ALM company for IT compliance, today announced Aldon Community Manager 9, the latest release of its comprehensive service desk management solution most widely used for improving an organizations response to business, technical and operational issues. Equipped with new and enhanced features that include an integrated ITIL v3-compatible service catalog, increased approval workflow … [Read more...]
ManageEngine, makers of a globally renowned suite of cost effective network, systems and security management software solutions, today announced it is making its family of applications available in the Software-as-a-Service (SaaS) model, beginning with OpManager On-Demand, an integrated network and systems management suite. Throughout the year, ManageEngine will continue rolling-out SaaS versions … [Read more...]
Cherwell Software, Inc. (“Cherwell”) today announced that its breakthrough product, Cherwell Service Management™ v3.2, received certification of ITIL V3 (Information Technology Infrastructure Library, version three) compatibility from Pink Elephant through the PinkVERIFY program. PinkVERIFY is the only independent certification program worldwide to recognize software that supports the … [Read more...]
ManageSoft, the leading provider of software asset management and license compliance solutions, announced today that it is now a member of the Microsoft System Center Alliance Program. ManageSoft’s Enterprise Compliance Manager™ (ECM) software includes out-of-the-box integration with Microsoft Systems Management Server (SMS) 2003 and System Center Configuration Manager (SCCM) 2007. ECM … [Read more...]
For IT departments without a big budget or ones looking to save money, there are a lot of web-based or free desktop alternatives to expensive commercial software such as Microsoft Office. Many of these are as good as or in some cases better than the more expensive software. These are primarily desktop based software, but there are a lot more online alternatives to Microsoft Office. As SaaS … [Read more...]