Resources for IT Managers
Managed Objects has introduced myCMDB. A mixture of social networking and Web 2.0 to help business customers get more out of their configuration management databases (CMDB). With more IT departments using ITIL based CMDBs to manage their IT infrastructure, Managed Objects has put a new face on an often complex system. The web based application uses role-based "communities" where users can … [Read more...]
Budget conscious IT departments such as those in smaller organizations may be interested in Nagios. It is an open source network monitoring software solution that operates under the Linux operating system. Service Detail View Tree Status Map From their web site Nagios is a host and service monitor … [Read more...]
Numara FootPrints is an ITIL based solution for Service Desk Management. Numara FootPrints will help you implement best practices for IT service management and compliance. Numara Software provides service desk solutions designed to optimize productivity and improve overall support. Numara FootPrints 8 features: Streamlined ITIL compatibility tools Comprehensive CMDB with no … [Read more...]
HP today announced the release of a new Business Technology Optimization (BTO) software and Software-as-a-Service solution. It helps IT organizations manage change and resolve problems across business services and applications, dramatically reducing the risk of potential business downtime. Industry’s first ITIL V3-based Configuration Management System solution Traditional approaches to … [Read more...]
Agile Agenda is an Adobe Open Air tool for project management, letting you schedule and assign tasks, assigning priorities and more. It currently runs on Windows, Mac OSX. They will soon offer Linux and web based versions. The philosophy behind the software: Durations and Priorities Agile Agenda asks for durations and priorities and then figures out the start and end dates … [Read more...]
Innovation in an organization increases performance and growth through improvements. Innovation is not just about having good ideas. Innovation is a team effort where all areas of an organization contribute. Microsoft is attempting to address this with its Innovation Process Management Solution. The Microsoft Innovation Process Management (IPM) Solution is built on the Microsoft SharePoint … [Read more...]
Small and mid-sized companies looking to implement ITIL and continuous improvement processes to streamline their IT operations and services have had few options for a single solution suite. Companies such as BMC, HP, IBM and CA offer integrated tools and services, but their price tag is often out of reach of these companies. FrontRange Solutions, an IT service management company best known for … [Read more...]
In a recent address at the Digital Lifestyle Consortium, Microsoft founder Bill Gates gave his view of the future. "I see Windows, a major new version of Windows every two to three years." Now we can look forward to OS changes every 2-3 years? For an IT department this would be a nightmare. For Microsoft it would be a 2-3 year injection of money as users are forced to shell out for upgrades to … [Read more...]